Arigo owns and operates the website at www.arigo.com.au and its subdomains (“Site”), and all combined services (“Arigo Services”). The Site and Arigo Services combined are referred as the “Arigo Platform” as stated in our Terms & Conditions.
When this policy mentions “Arigo,” “we,” “us,” or “our,” it refers to the company, Arigo Together Pty Ltd.
1.1 Information you provide
We collect information you share with us when you use the Arigo Platform.
1.1.1 Account Information
When you register an Arigo account (either Arigoer or Trainer), we require information such as your name, email address, gender, and date of birth.
1.1.2 Profile Information
So that you can use certain features within the Arigo Platform, we may also request more information for your profile, which may include locations, address, and your phone number. Certain parts of your profile such as your profile picture and first name are included in your public profile and will be publicly visible to others. Furthermore, for Trainer Accounts, we may also ask you to fill out information which may include your business name, logo, video, images, social media accounts, extra personal details, qualifications, and Training Services details.
1.1.3 Communication on the Arigo Platform
When you communicate with Arigo and other Users, we collect information from your communications and information you provide.
1.1.4 Other Information
You may provide us information when you fill in a form, conduct a search, update or add information to your Arigoer or Trainer account, respond to surveys, post in blog posts, or use any other features of the Arigo Platform.
1.2 Information we automatically collect when you use the Arigo Platform
While you use the Arigo Platform, we collect information about the services you use and how you use them for us to improve our services to you.
1.2.1. Usage Information
We gather information from your interactions with the Arigo Platform, including the pages or other content you view, your searches for listings, contact forms you’ve filled out, and other actions within the Arigo Platform.
1.2.2 Location Information
When you use certain features of the Arigo Platform, we may collect details about your general location such as IP address.
1.2.3 Log Data
We collect information when you use the Arigo Platform, even if you have not created an Arigoer or Trainer Account or logged in. This information includes, but is not limited to:
We store this information for us to process and use so that we can provide, learn, improve, and develop the Arigo Platform while maintaining a safe and trusted environment all for your benefit. Specifically, this information enables us to:
2.1 Continually improve the Arigo Platform
2.2 Maintain a safe and trusted environment for you on the Arigo Platform
2.3 Continually improve our marketing and advertising for the Arigo Platform
3.1 Profiles, listings, and other public information
The Arigo Platform enables you to publish information that is publicly visible. This information includes:
3.2 Service providers
3.3 Google maps/earth
3.4 Corporate affiliates & contractors
To help us provide and improve the Arigo Platform we may occasionally share your information with our contractors and/or our related bodies corporate.
3.5 Applications, widgets or links to other websites
4.1 Access and update
You may review, update, or delete the information in you Arigo Account at any time by logging in and viewing your account profile or settings.
4.2 Account cancellation
If you would like to delete your Arigo account, you can do so by contacting us and requesting for your account to be deleted. Please note that some information you have shared with others, such as on our blog may continue to be publicly visible on the Arigo Platform.
We take all reasonable steps to ensure the safety and security of the Arigo Platform, its Users, and your information. Any information related to the Arigo Platform that we hold is stored in secure servers. However, the internet is not a completely secure environment, therefore we will not be held responsible for your personal information.
We encourage you to keep your personal information secure, by maintaining the confidentiality of your account and its password used on the Arigo Platform. Please contact us immediately if you suspect any breach of security on your account.